FAQ

How do I place an order and pay Cash on Delivery (COD)?

Once all items you wish to purchase have been added to your cart, follow the steps below to pay with Cash on delivery:

Click ‘Proceed to Checkout’

Fill in the "Contact Information".

Click "Continue to Shipping Method".

Fill in the "Billing Information" and "Shipping Method" forms.

In case of "Cash on Delivery" Billing & Shipping details should be same. In the Payment Information form, “Cash on Delivery” will be selected by default. To confirm your order click on “Complete Order”, note your Order Number which will be provided to you at the "Thank You" page. Your package will be delivered via courier before or on the expected delivery date. 

How can I be sure that I've made my purchase?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service at bkwearshelp@gmail.com.

What payment method can I use to make my purchase?

We offer the following payment methods:

Cash on delivery

What are the delivery charges?

Currently as a launch promo BK Wears is offering Free Shipping on all orders over Rs. 2000.

What if the product I want is out of stock?

If a product runs out, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website.

What is the Maximum Amount for which the order can be placed?

For Cash on Delivery Orders, you can place orders of Worth Rs. 25,000/- Please note that for Paid orders more than Rs 50,000/, we will be needing your CNIC no as per the policy of Government of Pakistan.

Do you ship internationally? 

We are really excited to launch BK Wears but currently only shipping our products within Pakistan. However, we will be adding worldwide shipping really soon. Please sign up to the newsletter to stay updated.

If you have questions, feel free to reach out to us directly at bkwearshelp@gmail.com

What is the size of the t-shirts? 

Our t-shirts are oversized, drop shoulder (meaning they are supposed to fit loose and baggy as a style). Fitting may vary according to your height/weight/gender. For complete sizing chart please see this link:  SIZING CHART

Are the hoodies all exactly the same as shown in the photos?

Each hoodie is specially hand-dyed just for you, in doing so this process creates a unique and individual garment. Each and every individual garment will have a slightly different shade of color and pattern within this unique color family.

What is the return and exchange policy?

Please refer to the Return and Exchange page for more information.